In most cases, the advice we give is to defrost the appliance twice a year or when a frost layer of around 7 mm (1/4") has formed. This will allow the appliance to function correctly and free up space lost to ice. Please note: refer to your manual for guidance on defrosting your appliance as each model may differ. You can defrost the freezer by turning it off at the wall, removing all the frozen food and placing hot water (in bowls or glasses) inside the compartment. Make sure you have plenty of towels and a suitable container for the water as the ice thaws.
Did we answer your question?
We are so sorry we were unable to answer your question. You might be able to find the answer you are looking for in the ‘Related Questions’ below. We are always looking to improve our service so would really appreciate your feedback on why we were unable to help you today. After you have completed your feedback please head over to our Contact Us page for further assistance as we are unable to respond directly to your feedback.
†Source Euromonitor International Limited; Consumer Appliances 2019 ed, as per major appliances definition, retail volume sales in units, 2018 data