Ensure the door is fully closed. It will click when this happens. Press the start/pause/cancel button for five seconds. This will cancel the current programme. Press start again to activate a new programme. Some condenser model tumble dryers are fitted with red locking clips. These can be located behind the lower panel in front of the condenser. Ensure these are locked and try using the machine again. If this does not solve the problem, you may need an engineer. Please find details of how to contact us by clicking here.
Did we answer your question?
We are so sorry we were unable to answer your question. You might be able to find the answer you are looking for in the ‘Related Questions’ below. If your query is still unanswered, please head over to our Contact Us page for further assistance.
Search or browse our frequently asked questions to find the answer to your query.