There are several reasons why your washing machine may not be spinning properly. It is important to rectify the issue on your machine promptly as your appliance needs to spin its drum to mix, clean and extract water from your garments.
Washing machines not spinning properly is a common issue and usually means that the load in the washing machine is not evenly distributed. This can happen if you mix heavy garments, such as towels, with lighter items of clothing, like t-shirts. When this happens, it is not possible for the washing machine to achieve full speed. Equally, if your washing machine’s filter is blocked this can also stop your machine from spinning.
If you are still experiencing issues after following the instructions in our guide, please contact Beko’s Customer Service at 0333 207 9710 for assistance. We do not recommend that you try to repair the appliance yourself. Our expert support team will be more than happy to assist and organise technical assistance for you.
If your washing machine’s door is not properly closed, the cycle will be disrupted, potentially meaning the machine will not spin. To resolve this, check that the door is firmly shut and make sure that no items are caught/blocking the door. When closed properly, you should hear a locking sound.
Unevenly distributed laundry can cause your washing machine to not spin properly. It is important to resolve this quickly as unevenly distributed loads can damage to your washing machine. To prevent this from occurring, Beko washing machines will automatically try to re-distribute the load itself. While this can resolve this issue, the process does take time, so it is important to consider the types of items you are washing in each cycle.
Uneven loads occur when you mix heavy garments, such as towels, with lighter items of clothing, like t-shirts. When this happens, it is not possible for the washing machine to achieve full speed. To avoid unbalanced loads, wash more absorbent, heavy items, like blankets, with other larger items, such as towels.
On the other hand, if only a few items are washed it may not be possible for the washing machine to reach full speed. To resolve this, add more garments to subsequent cycles.
If your washing machine’s drain hose is bent or clogged it can stop your appliance from draining water, disrupting the spin cycle. To check the drain hose, follow these simple instructions:
Firstly, it is important to check that your drain hose is not extended past the maximum length quoted in the instruction book. You can find this information in your appliance manual. If you have misplaced yours, don't worry you can download your appliance manual.
When checking the drain hose, make sure the drain hose has not been crushed, kinked or twisted.
How to check the drain hose:
If your washing machine’s filter is blocked it can stop your appliance from spinning. Follow the below instructions to unblock your filter pump. For additional information, please refer to your instruction manual.
How to unblock the drain pump filter:
As aforementioned, if problems persist with your machine after following these instructions, please contact our expert customer service team by clicking here. Equally, if you need any replacement parts, they can be found here.
For more information about washing machine spin speed, check out our dedicated washing machine spin guide here.
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