How can we help you?

My Beko washing machine is not draining.

If your drain hose has been extended make sure it does not exceed the maximum length quoted in the instruction book. If you have misplaced yours, don't worry you can download your appliance manual here. Also ensure that the drain hose has not been crushed, kinked or twisted.If this all seems fine, you will need to clean the filter pump. To do this, locate the filter on the bottom right-hand side of the appliance. When you open the filter housing there may be a large amount of water, so if your appliance has a drain tube, you can use this to reduce the amount of water in the drum. Place a container under the filter to collect the remaining water. Be sure to open the filter housing slowly to avoid too much water being released in one go. Once the water has stopped flowing out you can then remove the filter. Cleaning the filter can be done by rinsing it under the tap. Once finished, make sure you replace the filter properly. If this does not solve the problem, please find out our contact details by clicking here.

Did we answer your question?

Thank you for your feedback

We’re sorry that we couldn’t help with your query. Please check the related questions below or head over to our Contact Us page for further assistance. To help us improve this service, please send us your feedback below on how we could have helped with this query.

email icon