This is usually due to the drain pump filter being blocked. To unblock it, locate the filter on the bottom right-hand side of the appliance. Open the cover and remove the filter. You can then clean it by rinsing it under the tap. When you open the filter housing there may be a large amount of water, so if your appliance has a drain tube you can use this to reduce the amount of water in the drum. Place a container under the filter to collect the remaining water. Be sure to open the filter housing slowly to avoid too much water being released in one go. Once you've finished cleaning it, make sure you replace the filter properly. If you need further help, please refer to your instruction manual. If you have lost or misplaced it, don't worry you can download your manual here. Also ensure that the drain hose has not been crushed, kinked or twisted.
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